A 99.9% Server Uptime
Our shared hosting system is based on a reliable, topflight hardware configuration and a strongly customized Linux version. This is why, no matter what your website is, or how many visitors you have, or even if there’s a distributed denial–of–service attack, our physical machines will remain up and running and your sites will remain online.
Our shared hosting plans packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on enterprise–level hardware elements provided by Juniper. In addition, on every router, we have set up a firewall with a sophisticated algorithm that will sieve all questionable requests.
This way, in all our data center facilities – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe and in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done pretty much everything to minimize all possible risks with our cloud hosting plans and irrespective of the fact that our company provides premium–quality tech support, there are cases when the customer is simply not happy with what we are offering. Or he has to switch to a more powerful web hosting service, like a VPS server or a dedicated server.
This is why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully satisfied, you will get your money back.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a reply, you know how maddening this can be, even more so when your web site is at stake. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be here and they will reply to you in under one hour. And the best part is that their average response time is under twenty minutes!