Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying high quality support on time is our top priority, so that we backup each shared hosting plans plan with a 1–hour ticket answer guarantee. When you share a ticket or post a message, our client customer assistance staff will do all they could do to give the most appropriate solution to your issue and to offer you help and advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any problem you may have relating to our products. We’ve got techs available regularly to provide you with solutions when necessary. You can use the ticket system or post an email anytime, or you can pick–up the phone or make use of the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guidance while working on your sites within the Control Panel, you’ll be able to always just click the Help control key and find your query in the variety of posts that will appear. We have as well turned the majority of the posts into videos. The catalogue of training videos will show up if you select the Videos press button present in the top right angle.