1 hour ticket response
We are devoted to giving a rapid and accurate solution to each technical support ticket submitted by a user. Our capable support team members will review your issue and will offer you the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average client support ticket response time has proven to be 20 minutes.
A First–Rate Customer Care Service
Each member of our customer service staff has lots of years of experience in the shared hosting plans industry and most of them have worked for us for at least five years. They all are eager to respond to all your questions in the most efficient manner possible.
An Easy–to–Navigate Help Center
To help you get a quick suggestion on how to use a certain feature, we have included a very intuitive Help section in your Online Control Panel. You can browse through a broad collection of web hosting account management articles and website administration articles, have a glimpse at the F.A.Q. database or check our how–to video tutorials.