Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Reply Warranty

  • Each ticket you submit to our technical assist staff will be attended to in less than 60 minutes. The normal problems will be addressed right away. Nevertheless, if the service inquiry you have sent us calls for help from a qualified administrator, we will send the ticket to him and will notify you about the delay.

  • Top quality support service
  • Top–quality Tech Support Service

  • Our tech help and support crew is going to be on shift for you 24x7 to to handle all assistance inquiry tickets that you submit. We offer technical help and support for all the software that are pre–configured on your machine. These include our in–house built Online Control Panel, the chosen OS and also the server administration panel (depending on the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • Each section of the Online Control Panel that is included completely free with your VPS offers an inbuilt knowledge base. You can find a group of detailed how–to articles and reviews and a selection of step by step video classes that display all the important website control jobs. You can get access to them by pressing the Help or Video control keys in the upper right corner of each Control Panel section.